BROTHER Error Code 60

Error 60 indicates a problem with the fuser unit, often related to its temperature or a mechanical issue preventing it from operating correctly.

1. 1

   Turn off the printer completely and unplug it from the wall outlet. Wait for at least 15-20 minutes to allow the fuser to cool down and for any residual electrical charge to dissipate.

2. 2

   Plug the printer back into a direct wall outlet (avoid power strips or surge protectors initially) and turn it on. Sometimes a simple power cycle can reset the fuser's sensors.

3. 3

   Open the printer's rear cover or access panel to locate the fuser unit (consult your printer's manual for exact location). Carefully inspect for any visible paper scraps, foreign objects, or obstructions around the fuser rollers.

4. 4

   Gently clean any accessible parts of the fuser unit with a dry, lint-free cloth. Be extremely careful as fuser rollers can be delicate and hot if the printer was recently on.

5. 5

   Ensure all printer covers and trays are securely closed. A loose cover can sometimes prevent the printer from operating correctly.

6. 6

   Try printing a test page from the printer's menu, if accessible. If the error persists, try printing a document from your computer.

7. 7

   If you have recently replaced the fuser unit, double-check that it is installed correctly and all connectors are firmly seated. A loose connection can trigger this error.

You should call a specialist if, after performing all the DIY troubleshooting steps, the Error 60 persists. This error often indicates a component failure within the fuser unit itself, such as a burnt-out heating element, a faulty thermistor, or a defective fuser lamp, which are not user-serviceable parts. Attempting to replace these components without proper training can be dangerous and may void your warranty. A technician has the tools and expertise to safely diagnose and replace the fuser unit or its internal components.