LEXMARK Error Code 116.330
MEDIUMCommon IssueLexmark 116.330: Paper Jam in Fuser Exit Area
This error indicates a paper jam has occurred specifically in the fuser exit area of your Lexmark printer.
The Lexmark error code 116.330 points to a paper jam that has been detected as the paper is exiting the fuser assembly. The fuser is a critical component responsible for bonding the toner to the paper using heat and pressure. If paper gets stuck here, or if a sensor in this pathway doesn't detect the paper moving through as expected, this error will trigger. Common causes include foreign objects, worn-out fuser rollers, or issues with the paper's path after fusing. This jam can be caused by various factors, including using incorrect paper types or weights, paper trays that are overfilled or improperly loaded, or even environmental conditions like high humidity causing paper to curl. Sometimes, small pieces of torn paper from previous jams can accumulate and obstruct the path, leading to recurring 116.330 errors. It's crucial to address this promptly, as prolonged jams in the fuser area can lead to toner smudges, damage to the fuser film, or even overheating.
- 1
Turn off the printer completely and unplug it from the power outlet to ensure safety before proceeding.
- 2
Open the rear access door or the side cover, depending on your printer model, to gain access to the fuser area. Consult your printer's manual if you are unsure.
- 3
Carefully and gently pull out any visible jammed paper. Avoid tearing the paper, as small pieces left behind can cause future jams. If paper is wrapped around rollers, try to rotate the rollers manually to free it.
- 4
Inspect the entire paper path from the fuser exit to the output tray for any small scraps of paper, staples, paper clips, or other foreign objects. Remove anything you find.
- 5
Close all covers and doors securely. Ensure they click into place.
- 6
Plug the printer back in and turn it on. Allow it to initialize and see if the error clears.
- 7
If the error persists, try printing a test page from a different paper tray or with a different type of paper to rule out paper-related issues.
- 8
Consider performing a 'hard reset' by unplugging the printer for 15-30 minutes, then plugging it back in and restarting it.
If you've followed all the DIY steps, thoroughly checked for paper scraps, and the 116.330 error continues to appear, it's time to call a qualified printer technician. This usually indicates a more complex hardware issue, such as a faulty fuser assembly, a damaged paper sensor in the fuser exit, or a problem with the paper path motor. Attempting to disassemble the fuser or other internal components without proper training can cause further damage or injury.
Find a certified printer specialist near you →$150-$400 (if fuser replacement is needed, parts are expensive)
Actual costs may vary based on location and specialist
- • Lexmark MS310dn
- • Lexmark MX410de
- • Lexmark MS610dn
- • Lexmark C748de
- • Lexmark X748de
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