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What This Error Means

Lexmark Error 22 typically indicates a paper jam or obstruction in the printer's output tray or the final paper path before exiting the device.

Detailed Explanation

Lexmark Error Code 22 is a common message signaling that the printer has detected a paper jam. Unlike jams deeper within the machine, Error 22 specifically points to an issue in the paper's final journey: either it's stuck in the standard output bin, or it has failed to fully exit the fuser unit and reach the bin. This often happens if the paper curls, tears, or encounters an obstruction right at the exit point. Sensors located near the output area trigger this error when they detect paper where it shouldn't be, or fail to detect it where it should be after a certain time. The underlying causes for this error can range from simple user mistakes to minor mechanical issues. Overfilling the output tray, using incorrect paper types (too thick, too thin, or curled), or foreign objects falling into the exit path are frequent culprits. Less commonly, worn exit rollers or a malfunctioning fuser exit sensor could also contribute to this error, preventing paper from smoothly clearing the printer. Addressing these issues promptly can prevent further damage to the paper path components.

DIY Troubleshooting Steps

Try these steps before calling a specialist

1
Turn off the printer completely and unplug it from the power source to ensure safety before proceeding.
2
Carefully check the standard output bin for any visible paper, torn pieces, or foreign objects. Remove anything you find.
3
Open the top cover or access panel to the fuser area (refer to your printer's manual if unsure). Look for any paper remnants around the fuser exit rollers.
4
Gently pull any jammed paper in the direction of the paper path, avoiding tearing it. If it resists, try to access it from another angle or panel.
5
Inspect the paper path for any small, torn pieces of paper, especially around the exit rollers, as these can trigger sensors even if the main jam is cleared.
6
Close all covers and panels securely. Plug the printer back in and turn it on.
7
Attempt to print a test page. If the error persists, try printing from a different paper tray or with a different type of paper if available.
8
If possible, perform a 'cold reset' or 'NVRAM initialization' (consult your printer's manual for specific instructions) to clear any lingering error states. Be aware this might reset some user settings.

When to Call a Specialist

If you've followed all the DIY steps, thoroughly checked for paper jams, and the error code 22 continues to appear, it's time to consider professional assistance. This usually indicates a more complex mechanical or electronic issue, such as worn or damaged exit rollers, a faulty paper sensor in the exit path, or a problem with the fuser unit itself that prevents paper from ejecting properly. Attempting to force components or disassemble the printer further without proper training can lead to more extensive damage and higher repair costs. A technician has the tools and expertise to diagnose and replace specific internal parts.

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LEXMARK Error Code 22