LEXMARK Error Code E.01
MEDIUMCommon IssueLexmark E.01 Paper Jam in Standard Bin or Exit Area
The Lexmark E.01 error code indicates a paper jam has occurred in the standard output bin or the printer's exit path.
The E.01 error on Lexmark printers specifically points to a paper jam that has been detected as the paper attempts to exit the device and enter the output bin. This usually means the paper has successfully passed through the fuser but is now obstructed before it can fully stack. Common causes include overfilling the output bin, improperly loaded paper, foreign objects obstructing the exit path, or worn-out paper rollers that are failing to grip and eject the paper correctly. This error is triggered when sensors along the paper path detect that paper has either stopped moving or is taking too long to reach the next sensor, particularly near the final stages of the print process. While often a simple fix like removing a visible jam, persistent E.01 errors can suggest underlying mechanical issues with the exit rollers or even a faulty sensor, which might require more in-depth troubleshooting.
- 1
Turn off the printer and unplug it from the power outlet to prevent accidental damage or injury.
- 2
Carefully open the top cover or access panels that lead to the output bin and paper exit area, as per your printer's manual.
- 3
Visually inspect the entire paper path from the fuser output to the standard output bin. Look for any crumpled, torn, or stuck pieces of paper.
- 4
Gently pull any jammed paper in the direction of the paper path. Avoid tearing the paper, as small pieces left inside can cause future jams.
- 5
Remove any foreign objects (paper clips, staples, etc.) that might be obstructing the path.
- 6
Close all covers and panels securely.
- 7
Plug the printer back in and turn it on. Attempt to print a test page.
- 8
If the jam persists, try using a different type or brand of paper, ensuring it is loaded correctly and not damp or curled.
- 9
Clean the paper exit rollers with a lint-free cloth lightly dampened with water or isopropyl alcohol, if accessible, to improve grip.
If you have followed all DIY steps, including thoroughly checking for paper scraps and foreign objects, and the E.01 error persists, it's time to call a specialist. This typically indicates a more complex mechanical issue such as worn or damaged exit rollers, a malfunctioning paper sensor, or an internal component failure that requires specialized tools and expertise to diagnose and repair. Continued attempts to force paper through or dismantle internal components beyond user-accessible areas can cause further damage.
Find a certified printer specialist near you →$100-$250
Actual costs may vary based on location and specialist
- • Lexmark MS310dn
- • Lexmark MX410de
- • Lexmark B2236dw
- • Lexmark C3426dw
- • Lexmark MS510dn
This content is licensed under CC BY-SA 4.0 and is original educational material created by PrinterSpecialists.org. Not affiliated with LEXMARK.