SHARP Error Code 116.330
MEDIUMCommon IssueFuser Exit Sensor Jam (Sharp 116.330)
Error 116.330 indicates a paper jam detected by the fuser exit sensor, meaning paper did not clear the fuser unit properly.
The Sharp error code 116.330 specifically points to a paper jam occurring at the fuser exit sensor. This sensor is crucial for confirming that a sheet of paper has successfully passed through the fuser unit, where toner is melted and pressed onto the paper. When the sensor does not detect the paper leaving the fuser within a specified timeframe, or detects it for too long (indicating a stop or crumple), this error is triggered. The primary causes for this error include physical obstructions like torn paper fragments, misaligned paper trays, or worn-out feed rollers that fail to properly grip and guide the paper. Less common but still possible causes involve issues with the fuser unit itself, such as excessive heat causing paper to warp and stick, or a faulty fuser exit sensor that is not registering paper movement correctly. This error often results in the printer stopping all operations to prevent further damage or loss of documents.
- 1
Turn off the printer and unplug it from the power source to ensure safety before proceeding.
- 2
Carefully open all accessible covers and trays, including the front cover, side covers, and paper trays, to get a full view of the paper path.
- 3
Locate the fuser unit, which is typically a hot component often marked with warning labels. Visually inspect the area immediately after the fuser for any visible paper scraps, crumpled sheets, or foreign objects.
- 4
Gently pull out any jammed paper in the direction of the paper path. Avoid tearing the paper, but if it rips, ensure all small pieces are removed.
- 5
Check the paper trays for proper loading. Ensure the paper guides are snug against the paper stack and that the paper type matches the printer settings.
- 6
Inspect the fuser rollers for any debris, toner buildup, or damage. If accessible and safe, gently wipe them with a dry, lint-free cloth.
- 7
Close all covers and trays securely. Plug the printer back in and turn it on.
- 8
Perform a test print from a different paper tray or with a different type of paper if the issue persists with the original paper source.
- 9
If the error reoccurs, try printing a multi-page document to see if the jam happens consistently at the same point or after a certain number of pages.
You should consider calling a specialist if, after performing all the DIY steps, the 116.330 error persists. This is especially true if you suspect internal damage to the fuser unit, such as worn rollers, a faulty fuser exit sensor, or if you find paper jammed in areas that are not easily accessible without disassembling the printer. Attempting to force components or dismantle parts without proper training can cause further damage to the machine, potentially leading to more expensive repairs.
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